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Delivery Information

Delivery Information

Orders are processed and shipped as soon as possible, we will always aim to dispatch all orders within 24 hours. Please note that orders placed after 1pm will be not be shipped that same day but on the following working day. Orders placed on a Friday will be shipped on the next working day (usually Monday, with the exception of bank holidays). 

Please be aware that there may be delays in shipping due to credit card processing or item availability.

There is a range of shipping options available to meet your delivery requirements, however, unfortunately, we can not currently offer drone delivery. 

Shipping times are from when the products are dispatched not from when the order is placed,

Orders will not ship until all items are in stock and ready to be released.

Orders will be automatically combined unless requested otherwise. 

INTERNATIONAL SHIPPING: Worldwide shipping is available. Please note that when shipping outside the UK, insured and signed for service is guaranteed to ensure  you receive your goods safe and sound. Whilst we understand this can be can be  little more expensive, we believe it’s worthwhile. 

Orders will be automatically combined unless requested otherwise.

FREE SHIPPING is applied to all INTERNATIONAL orders exceeding  £60/$75/€75

FREE EXPRESS SHIPPING is applied to all international orders exceeding £120 however this may not be available to some regions of the world due to high cost or come at a cost to the customer.

DISCLAIMER : Free shipping covers only the cost of shipping the items - customs fees and local taxes are the responsibility of the customer and will not be covered by Tier Zero Games LTD, we wish we could let you know what these charges will be but they are unique to each country (USA Currently does not get charged Customs or Taxes) Since we are based in the UK, since Brexit, individuals in Europe are now also liable for taxes and customs fees, please check with your local government what these will be before purchasing.

Orders over a certain value will be automatically shipped DHL regarding of the option selected, this is to ensure they are adequatly insured.

OTHER INFORMATION: We reserve the right to limit quantities of an item purchased or make adjustments if needed. This  is to ensure a great selection for all of our customers. 

OTHER DISCLAIMER: We reserve the right to refuse any sale. While this is unlikely it may occur in the event of a pricing error, inventory error, policy change, reprints or orders from a cached page.