We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy to do so More Info

Automated Email Issue

Posted by Joel 27/06/2022 1 Comment(s)

Hello everyone!


Just a super quick one for you all – well, those of you using Gmail anyway.


It appears that our automated responses are not being sent to Gmail accounts. These automated responses include;

  • When you sign up for a Tier Zero account
  • Your order confirmation
  • When you should be notified that a product on your wishlist is now back in stock
  • Your shipping confirmation


We are looking into this as a matter of urgency, and we hope to have a resolution in place shortly.


In the meantime, if you are a Gmail user and you have not received an email that you believe you should have, please don’t hesitate to contact us and we’ll supply you with the necessary information.


Just to reiterate; this only applies to website automated emails for Gmail users. All other uses should not be affected by this issue.


Thanks for your patience and understanding.


Speak to you soon!

1 Comment(s)

15/09/2022, 11:11:39 AM

Hello, I have preordered 3x Pot of Prosperity as guest checkout, and didnt recieve confirmation. I forgot which email account I used as guest, so now I've made 2 accounts with both emails 'in panic mode' to find some order history but nothing on both accounts. Probably because I checkouted as guest. Can you please send me the shipping information on: maljkoviclucija@gmail.com My info: Anđelo ŠvastAddress: Halovac 25 51219 Čavle Primorsko-goranska Croatia

Leave a Comment