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Terms & Conditions

Terms & Conditions

Customer Services

If you have any questions, comments or feedback regarding our service please do not hesitate to contact us;



TierZeroGames does not accept any liability for any errors or omissions and reserve the right to change the price information and description of our products.

We will do our best to correct any errors within a practicable amount of time.


Payment for all orders including pre-orders is taken in full when the order is placed.


We reserve the right to cancel any order before it has been dispatched, this in return allows you to cancel any order before it has been dispatched. 

Once the item has been dispatched you would need to put in a returns request.  Any orders that are returned to TierZero due to the fault of buyer will incur a restocking fee when it has been returned before any refund can take place.


You will find more information on the Delivery page, we can not be held responsible for any issues once your order has been dispatched but will do our very best to help resolve any problems.